Products & Selection
What types of hardwood flooring do you offer? We offer a comprehensive selection of hardwood flooring options, including solid hardwood, engineered hardwood, reclaimed wood, and luxury vinyl planks with wood appearance. Our collection features various wood species, finishes, and plank widths to suit any design aesthetic.
How do I choose the right hardwood flooring for my home? Selecting the right flooring depends on several factors: your lifestyle, the room’s function, foot traffic, humidity levels, and design preferences. Our flooring specialists can help you evaluate these factors to find the perfect hardwood solution for your specific needs during a consultation.
Do you offer eco-friendly or sustainable hardwood options? Yes! We proudly offer FSC-certified hardwoods, reclaimed wood options, and sustainably harvested products. We can guide you through our environmentally responsible flooring selections that don’t compromise on quality or aesthetics.
Installation & Services
Do you provide installation services? Yes, we have a team of professional installers with extensive experience in hardwood flooring installation. Our craftsmen are fully insured and follow industry best practices to ensure your new floors are installed correctly.
How long does the installation process typically take? Installation timeframes vary depending on the project scope, flooring type, and existing floor conditions. A standard installation for an average-sized room (300-400 sq. ft.) typically takes 1-2 days. Larger projects or those requiring subfloor preparation may take longer. We’ll provide a specific timeline during your consultation.
What preparation is needed before installation? We recommend removing furniture from the installation area and ensuring clear access to the space. Our team will handle floor preparation, including removal of existing flooring if needed. We’ll provide a detailed pre-installation checklist when you schedule your service.
Maintenance & Care
How should I maintain my hardwood floors? Regular maintenance includes sweeping or vacuuming with a hardwood-safe attachment, cleaning with a manufacturer-approved hardwood cleaner, and promptly wiping up spills. Avoid excess water, harsh chemicals, and abrasive cleaning tools. We provide specific care instructions for your particular flooring type upon installation.
Can hardwood floors be refinished? Solid hardwood floors can typically be refinished multiple times throughout their lifespan. Engineered hardwood may be refinished depending on the thickness of the veneer layer. We can assess your existing floors and advise on refinishing possibilities.
How can I prevent scratches and damage to my hardwood floors? Use furniture pads under all furniture legs, avoid walking on floors with high heels or sports cleats, keep pet nails trimmed, and place mats at entrances to catch dirt and moisture. Consider area rugs in high-traffic zones, but use rug pads that are safe for hardwood finishes.
Pricing & Warranties
What is the price range for your hardwood flooring? Our hardwood flooring prices vary based on wood species, construction type, finish, and plank dimensions. We offer options across multiple price points to accommodate various budgets while maintaining our quality standards. Contact us for a free estimate based on your specific requirements.
Do your products come with warranties? Yes, all our hardwood flooring products come with manufacturer warranties. Additionally, we provide a workmanship warranty on our installation services. Warranty terms vary by product line, and we’ll explain the specific coverage for your selected flooring during your consultation.
Do you offer financing options? We partner with several financing providers to offer flexible payment plans. Options include no-interest periods and extended payment terms to help make your flooring project affordable. Our team can help you explore financing solutions tailored to your needs.
Consultation & Shopping Experience
Do you offer in-home consultations? Yes, we provide complimentary in-home consultations. Our flooring specialists will bring samples, take measurements, assess your space, and provide personalized recommendations based on your home’s conditions and your design preferences.
Can I take home samples to see how they look in my space? Absolutely! We encourage customers to borrow samples to view them in their own lighting and alongside existing décor. This helps ensure you’re completely satisfied with your selection before making a final decision.
What if I’m not sure about my selection after installation? We stand behind our products and your satisfaction is our priority. Before installation, we’ll review our policies regarding changes and modifications. We recommend thoroughly reviewing samples in your space to ensure you’re confident in your selection before installation begins.