Professional Services

Expert Craftsmanship for Every Stage of Your Hardwood Flooring Journey

At Hardwood Floor and More, we provide comprehensive hardwood flooring services delivered by master craftsmen with decades of experience. Our team’s meticulous attention to detail and commitment to excellence ensure exceptional results for every project, regardless of size or complexity.

Consultation Services

In-Home Design Consultation

Our professional design consultations begin with understanding your vision, lifestyle needs, and budget considerations. A dedicated flooring specialist will visit your home to:

  • Evaluate your space, including subfloor conditions and transition areas
  • Take precise measurements to ensure accurate material estimates
  • Present curated samples that match your design preferences
  • Discuss options for species, construction types, and finishes
  • Address technical considerations specific to your home’s conditions
  • Provide detailed project timelines and transparent cost estimates

Each consultation includes a comprehensive project plan outlining recommended materials, preparation requirements, installation specifications, and maintenance guidelines customized to your specific project.

Commercial Project Assessment

For business environments, our commercial specialists evaluate high-traffic areas, ADA compliance requirements, acoustic considerations, and maintenance protocols to recommend flooring solutions that balance aesthetics with exceptional durability. We coordinate with architects, designers, and contractors to ensure seamless project execution within your operational constraints.

Installation Services

New Hardwood Floor Installation

Our installation process has been refined through three decades of experience to ensure flawless results:

Pre-Installation Preparation

  • Thorough assessment of subfloor conditions
  • Moisture testing using calibrated meters (readings documented for warranty purposes)
  • Removal and disposal of existing flooring
  • Subfloor repair and leveling as needed
  • Climate acclimation of materials (minimum 72 hours on-site)
  • Dust containment system setup to minimize cleanup

Professional Installation

  • Precision cutting and fitting around architectural features
  • Proper expansion gap allowances for seasonal movement
  • Application of appropriate moisture barriers and underlayment
  • Secure fastening using methods specific to your flooring type
  • Meticulous attention to board selection and pattern continuity
  • Daily cleanup and project area organization

Finishing Touches

  • Custom fabrication of coordinating transitions between rooms
  • Installation of matching trim and moldings
  • Thorough cleanup using HEPA-filtered equipment
  • Detailed walkthrough and maintenance instructions
  • Registration of manufacturer warranties
  • 48-hour post-installation quality inspection

Engineered Hardwood Installation

Our engineered hardwood installation services feature specialized techniques for floating, glue-down, or nail-down applications, depending on your specific product and subfloor conditions. We’re certified installers for major engineered flooring manufacturers, ensuring your warranty remains valid and installation meets manufacturer specifications.

Custom Pattern Installation

Our artisan installers specialize in creating distinctive pattern installations including:

Herringbone & Chevron Our precision installation process ensures perfect alignment of these challenging patterns. We utilize specialized measuring techniques and cutting jigs to achieve consistent angles and seamless transitions.

Custom Borders & Inlays From simple contrasting borders to elaborate medallions, our craftsmen can create custom inlays that transform your floor into a true architectural feature. We work with multiple species and prepare detailed shop drawings for your approval before fabrication.

Parquet Patterns Our restoration specialists can recreate historical parquet patterns or design contemporary interpretations using traditional hand-fitting techniques combined with modern precision tools.

Refinishing & Restoration Services

Hardwood Floor Refinishing

Our signature refinishing process breathes new life into worn hardwood floors while preserving their character and integrity:

Assessment & Preparation

  • Detailed inspection to identify damage requiring board replacement
  • Testing of existing finish to determine appropriate sanding approach
  • Securing of loose boards and squeak elimination
  • Removal of floor vents, shoe molding, and transition strips
  • Protection of adjacent surfaces and dust containment setup

Precision Refinishing

  • Multi-stage sanding process using progressively finer grits
  • Specialized equipment for edges and hard-to-reach areas
  • Hand-scraping techniques for curved or detailed areas
  • Thorough removal of all sanding dust between coats
  • Application of selected stain color with consistent coverage
  • Multiple coats of premium-grade finish with appropriate drying time
  • Light screening between coats for optimal adhesion

Completion & Protection

  • Reinstallation of vents and trim with careful fitting
  • Detailed cleaning of all surfaces
  • Application of protective felt pads to furniture
  • Customized maintenance schedule and product recommendations

Historic Floor Restoration

Our restoration specialists employ traditional techniques alongside modern technology to preserve the authentic character of historic hardwood floors:

  • Sourcing of period-appropriate replacement boards from reclaimed materials
  • Patching and repair methods that minimize disruption to original flooring
  • Custom color matching to blend repairs with aged patina
  • Period-appropriate finishing methods including traditional oils and waxes
  • Documentation of historical features and restoration process
  • Collaboration with historical preservation specialists and architects

Repair Services

We offer targeted repair services to address specific issues without the need for complete refinishing:

Board Replacement Our craftsmen can seamlessly replace damaged boards using matching species and grain patterns, carefully feathering new finishes to blend with existing floors.

Water Damage Remediation For floors affected by water exposure, we provide specialized drying techniques, targeted board replacement, and refinishing to eliminate cupping, warping, and discoloration.

Structural Repairs When subflooring issues affect your hardwood’s performance, our teams can address squeaks, movement, and sagging through subfloor reinforcement and targeted repairs.

Finish Restoration For floors with surface wear but sound wood, our screen-and-recoat service applies a fresh finish coat after light abrasion, extending your floor’s life without full sanding.

Specialty Services

Radiant Heat Compatibility Services

For homes with radiant heating systems, we provide specialized installation and retrofitting services to ensure optimum performance:

  • Thermal compatibility assessment for various hardwood species
  • Installation of appropriate thermal transfer materials
  • Temperature monitoring system integration
  • Specialized acclimation procedures for flooring materials
  • Moisture barrier systems specific to radiant applications
  • Custom expansion allowances and installation techniques

Acoustic Enhancement

For multi-level homes and buildings, our sound reduction systems minimize noise transfer while preserving the beauty of hardwood:

  • Installation of specialized acoustic underlayment materials
  • Perimeter isolation treatments to prevent flanking sound
  • Strategic fastening techniques to minimize vibration transfer
  • Custom solutions achieving STC and IIC ratings appropriate for your building
  • Compliance with condominium and multi-family building requirements

Hardwood Stair Services

Our stair specialists transform ordinary staircases into architectural highlights:

  • Custom tread and riser fabrication matching your flooring
  • Retrofitting of existing staircases for hardwood installation
  • Precision fitting around existing newel posts and balusters
  • Application of non-slip finish treatments for safety
  • Creation of coordinating landing areas and transitions
  • Installation of hardwood stair nosing with proper overhang

Maintenance Programs

Annual Maintenance Program

Our comprehensive maintenance program preserves your investment through regular professional care:

  • Bi-annual deep cleaning using specialized equipment
  • Application of manufacturer-recommended conditioning treatments
  • Detailed inspection to identify and address emerging issues
  • Touch-up of minor scratches and wear spots
  • Professional cleaning of hard-to-reach areas
  • Priority scheduling for any needed repairs
  • Documentation of service for warranty purposes

Commercial Maintenance Solutions

For business environments, we offer customized maintenance programs designed around your operational schedule:

  • After-hours service to minimize business disruption
  • Specialized treatments for high-traffic commercial areas
  • Quarterly inspection and preventative maintenance
  • Emergency response services for spills or damage
  • Staff training for daily care procedures
  • Customized maintenance schedules based on traffic patterns

Our Quality Guarantee

Every service we provide is backed by our comprehensive quality guarantee:

  • Two-year craftsmanship warranty on all installation services
  • One-year warranty on refinishing and repair work
  • Detailed documentation of all work performed
  • Follow-up inspections at 30 days and one year
  • Prompt response to any concerns or warranty claims
  • Transferable warranties for qualifying installations

The Hardwood Floor and More Difference

What distinguishes our services from other flooring providers:

Expert Craftsmen

Our installation and refinishing teams average 15+ years of experience, with master craftsmen who have completed rigorous apprenticeship programs and hold advanced certifications from the National Wood Flooring Association.

Advanced Equipment

We invest in the industry’s finest tools and equipment, including dustless sanding systems, moisture detection technology, and precision installation tools calibrated daily for accuracy.

Transparent Process

From detailed estimates that itemize all costs to daily progress reports during your project, we maintain clear communication throughout every phase of your flooring project.

Dedicated Project Management

Each project is assigned a dedicated manager who oversees every detail from material ordering to final inspection, providing you with a single point of contact throughout the process.

Ongoing Education

Our team participates in regular training on new products, techniques, and technologies, ensuring we remain at the forefront of hardwood flooring innovation.

Schedule Your Service Consultation

Ready to experience the region’s finest hardwood flooring services? Contact our service department to schedule your personal consultation. Whether you’re planning a new installation, considering refinishing options, or need expert repairs, our team is ready to exceed your expectations with exceptional craftsmanship and attentive service.

Our service specialists are available Monday through Saturday from 8:00 AM to 6:00 PM. Emergency services are available by appointment for water damage and critical repair needs.